New Town Therapy FAQs: Your Questions Answered

Yes, there are numerous paid parking spaces around the clinic, for example Great King Street and Drummond Place. Please allow time for parking as it can be busy depending on what time you are visiting the clinic.

The easiest way to make an appointment is via our online booking system, www.newtowntherapyedinburgh.com/book-online

Please note this chat is not manned and we cannot take bookings via this chat. Thank you :)

If you would like to cancel or rearrange your appointment, you can do so by contacting your therapist directly.

Contact details are as follows;

Serena

Kasia

Lorenz

Graham

Seb

Mariota

Barbara

Ellis - elliscampbell21@googlemail.com

Ashleigh - ashleigh@the-bodyspace.co.uk

Jilly - jilly@jillyreidphysio.co.uk

Carlo - carlobozzawellness@gmail.com

If you are not sure what treatment to go for we recommend that you e-mail our clinic directly and tell us a bit about your symptoms and needs.

Physiotherapy may be recommended if you have an injury, chronic pain, or mobility issues. It involves the use of exercises, manual therapy, and other techniques to help restore movement and function to your body.

Massage therapy may be recommended if you are experiencing muscle tension, stress, or pain. It involves the use of hands-on manipulation of soft tissues to promote relaxation, reduce pain, and improve circulation.

Craniosacral therapy may be recommended if you are experiencing chronic pain, headaches, or other symptoms related to the nervous system. It involves the use of gentle touch and manipulation of the skull and spine to improve the flow of cerebrospinal fluid and promote healing.

Ultimately, the decision on which treatment to go for will depend on your individual health needs and preferences. Our healthcare professionals will work with you to create a personalized treatment plan that addresses your health concerns and improves your overall well-being. Contact us today to schedule your initial consultation and take the first step towards achieving better health.

At our clinic, we strive to provide our patients with a positive and relaxing experience. Here's what you can expect when you visit us:

1. Consultation: Your first appointment will involve a consultation with your therapist. They will ask you questions about your medical history, symptoms, and treatment goals to help develop a personalized treatment plan.

2. Relaxing environment: We believe that a calm and peaceful environment is essential for healing and relaxation. Our treatment rooms are designed to be comfortable and soothing, with soft lighting, relaxing music, and comfortable massage tables.

3. Checking in during treatment: During your treatment, your therapist will regularly check in with you to ensure that you are comfortable and that the treatment is meeting your needs.

4. Aftercare advice: After your treatment, your therapist will provide you with aftercare advice, which may include lifestyle tips. They may recommend specific exercises or stretches to help you maintain the benefits of your treatment.

5. Treatment plan recommended: Based on your consultation and treatment goals, your therapist will develop a personalised treatment plan for you. This may involve a combination of therapies and treatments, and your provider will work with you to adjust the plan as needed to ensure that you achieve the best possible outcomes.

Overall, we aim to provide a warm and welcoming environment where our patients feel comfortable and cared for. Our goal is to help you achieve optimal health and well-being through personalized and compassionate care.

Most of our practitioners accept card payments, however cash and bank transfer are also accepted.

Yes we do, in the form of e-Gift Cards. Please note that we do not sell physical paper vouchers anymore. You can purchase an eGift Card from this website, www.newtowntherapyedinburgh.com/gift-card .Once purchased, the eCard will be e-mailed to you directly, unless you would like it e-mailed directly to the happy receiver. To redeem, simply forward the eCard via e-mail to us when booking.

We sure do! Our evening and weekend appointments tend to get snapped up in advance, although we do have last minute appointments available when we have cancellations. Please check our online booking system for our current availability, it's under 'book now'.

We understand that occasionally appointments may need to be cancelled or rescheduled. Should this be the case, 24 hours cancellation notice is required. This gives us the opportunity to allocate your appointment to another client. Failure to give 24 hours notice will incur a 50% charge of the treatment value. Failure to turn up to appointments will incur a 100% charge and a deposit for future bookings will be required. We appreciate your understanding on this matter.

You can cancel your appointment online 48 hours before via your schedulista confirmation e-mail. Alternatively, please contact your therapist directly to cancel your appointment, or call 0131 557 6741.