New Town Therapy FAQs: Your Questions Answered

Yes, there are numerous paid parking spaces around the clinic, for example Great King Street and Drummond Place. Please allow time for parking as it can be busy depending on what time you are visiting the clinic.

The easiest way to make an appointment is via our online booking system, www.newtowntherapyedinburgh.com/book-online Please note this chat is not manned and we cannot take bookings via this chat. Thank you :)

If you would like to cancel or rearrange your appointment, you can do so by contacting your therapist directly. Contact details are as follows; Serena Kasia Lorenz Graham Seb Mariota Barbara Ellis - elliscampbell21@googlemail.com Ashleigh - ashleigh@the-bodyspace.co.uk Jilly - jilly@jillyreidphysio.co.uk Carlo - carlobozzawellness@gmail.com

If you are not sure what treatment to go for we recommend that you e-mail our clinic directly and tell us a bit about your symptoms and needs. Physiotherapy may be recommended if you have an injury, chronic pain, or mobility issues. It involves the use of exercises, manual therapy, and other techniques to help restore movement and function to your body. Massage therapy may be recommended if you are experiencing muscle tension, stress, or pain. It involves the use of hands-on manipulation of soft tissues to promote relaxation, reduce pain, and improve circulation. Craniosacral therapy may be recommended if you are experiencing chronic pain, headaches, or other symptoms related to the nervous system. It involves the use of gentle touch and manipulation of the skull and spine to improve the flow of cerebrospinal fluid and promote healing. Ultimately, the decision on which treatment to go for will depend on your individual health needs and preferences. Our healthcare professionals will work with you to create a personalized treatment plan that addresses your health concerns and improves your overall well-being. Contact us today to schedule your initial consultation and take the first step towards achieving better health.

At our clinic, we strive to provide our patients with a positive and relaxing experience. Here's what you can expect when you visit us: Consultation: Your first appointment will involve a consultation with your therapist. They will ask you questions about your medical history, symptoms, and treatment goals to help develop a personalized treatment plan. Relaxing environment: We believe that a calm and peaceful environment is essential for healing and relaxation. Our treatment rooms are designed to be comfortable and soothing, with soft lighting, relaxing music, and comfortable massage tables. Checking in during treatment: During your treatment, your therapist will regularly check in with you to ensure that you are comfortable and that the treatment is meeting your needs. Aftercare advice: After your treatment, your therapist will provide you with aftercare advice, which may include lifestyle tips. They may recommend specific exercises or stretches to help you maintain the benefits of your treatment. Treatment plan recommended: Based on your consultation and treatment goals, your therapist will develop a personalised treatment plan for you. This may involve a combination of therapies and treatments, and your provider will work with you to adjust the plan as needed to ensure that you achieve the best possible outcomes. Overall, we aim to provide a warm and welcoming environment where our patients feel comfortable and cared for. Our goal is to help you achieve optimal health and well-being through personalized and compassionate care.

Most of our practitioners accept card payments, however cash and bank transfer are also accepted.

Yes we do, in the form of e-Gift Cards. Please note that we do not sell physical paper vouchers anymore. You can purchase an eGift Card from this website, www.newtowntherapyedinburgh.com/gift-card .Once purchased, the eCard will be e-mailed to you directly, unless you would like it e-mailed directly to the happy receiver. To redeem, simply forward the eCard via e-mail to us when booking.

We sure do! Our evening and weekend appointments tend to get snapped up in advance, although we do have last minute appointments available when we have cancellations. Please check our online booking system for our current availability, it's under 'book now'.

We understand that occasionally appointments may need to be cancelled or rescheduled. Should this be the case, 24 hours cancellation notice is required. This gives us the opportunity to allocate your appointment to another client. Failure to give 24 hours notice will incur a 50% charge of the treatment value. Failure to turn up to appointments will incur a 100% charge and a deposit for future bookings will be required. We appreciate your understanding on this matter. You can cancel your appointment online 48 hours before via your schedulista confirmation e-mail. Alternatively, please contact your therapist directly to cancel your appointment, or call 0131 557 6741.

An initial physiotherapy consultation typically involves an assessment of your overall health and any physical limitations or injuries you may be experiencing. Here's what you can expect during an initial physiotherapy consultation: Health history: The physiotherapist will begin by asking about your medical history, including any previous injuries or surgeries, current medications, and any other relevant health conditions. Current symptoms: The physiotherapist will ask about any current symptoms you are experiencing, such as pain, stiffness, or difficulty with movement. Physical examination: The physiotherapist will then perform a physical examination to assess your overall mobility, strength, and flexibility. This may involve performing various movements and exercises to evaluate your range of motion and any areas of pain or discomfort. Diagnosis and treatment plan: Based on the assessment, the physiotherapist will provide a diagnosis and recommend a treatment plan tailored to your specific needs. This may include exercises, manual therapy, and other techniques designed to improve your mobility and reduce pain. Education: The physiotherapist will also provide education on how to manage your condition, including recommendations for exercise, posture, and ergonomics to help you prevent future injuries. Overall, an initial physiotherapy consultation is an opportunity to discuss your health concerns and work with a qualified professional to develop a personalized treatment plan that helps you achieve your health and wellness goals.

The number of physiotherapy sessions you may need depends on various factors, including the severity and duration of your condition, your overall health, and your individual response to treatment. During your initial consultation, your physiotherapist will evaluate your condition and discuss your treatment goals with you. Based on this information, they will develop a personalized treatment plan that may include the recommended number of sessions. In general, acute conditions may require fewer physiotherapy sessions, while chronic or complex conditions may require more sessions to achieve optimal results. Your physiotherapist may also adjust your treatment plan as needed based on your progress and response to treatment. It is important to note that physiotherapy is a collaborative process, and your participation and commitment to your treatment plan can also affect the number of sessions you may need. By following your physiotherapist's recommendations, practicing good self-care habits, and maintaining an open line of communication with your healthcare team, you can maximize the benefits of physiotherapy and achieve the best possible outcomes for your health and well-being.

The best type of massage for you depends on your individual needs and preferences. Here's a brief overview of each type of massage to help you make an informed decision: Sports massage: This type of massage is designed for athletes or people who engage in regular physical activity. It uses deep pressure and targeted techniques to help prevent and treat injuries, reduce muscle soreness, and improve flexibility. Swedish massage: This is a gentle, relaxing massage that uses long strokes, kneading, and circular movements to promote relaxation and improve circulation. It is a good option for people who want to reduce stress and tension in their muscles. Mindful massage: This type of massage is focused on promoting mindfulness and relaxation. It uses slow, deliberate strokes and focuses on breathing and mindfulness techniques to help reduce stress and promote relaxation. Hot stone massage: This is a therapeutic massage that uses heated stones to help relax muscles and improve circulation. The therapist places hot stones on specific areas of the body, and may also use them to massage the muscles. Pregnancy massage: This type of massage is designed specifically for pregnant women. It uses gentle, relaxing techniques to help reduce stress and tension in the body, and may also help alleviate common pregnancy-related symptoms such as back pain and swelling. Ultimately, the best type of massage for you will depend on your individual needs and preferences. It is always a good idea to talk to your massage therapist about your goals and any concerns you may have, so they can help you choose the right type of massage for you.

The frequency of massages you should have depends on your individual needs and goals. Here are some general guidelines that may help you determine how often to have a massage: For stress relief: If you are seeking massage therapy primarily for stress relief, you may benefit from having a massage once a week or every two weeks. Regular massages can help reduce stress hormones and promote relaxation, which can improve your overall mood and well-being. For pain relief: If you are seeking massage therapy for pain relief, you may benefit from having massages more frequently, at least once a week or every other week. Regular massages can help reduce muscle tension and inflammation, which can alleviate pain and promote healing. For maintenance: If you are using massage therapy as part of your overall wellness routine, you may benefit from having a massage once a month or every six weeks. Regular massages can help improve your flexibility, reduce tension, and promote relaxation, which can help prevent injuries and maintain your overall health and well-being. It's important to note that everyone's needs are different, and the frequency of massages that works best for you may vary depending on your individual circumstances. It's a good idea to talk to your massage therapist about your goals and any concerns you may have, so they can help you determine the best frequency for your massages.

No, we don't. However it is sometimes possible to arrange to have a massage at the same time as your partner / friend. Please contact us if this is the case and we will be happy to accommodate when possible.