At New Town Therapy, we take your privacy and confidentiality seriously. We are committed to protecting the personal information you provide to us when you visit our clinic, access our website or communicate with us in any other way.
1/ Collection of Personal Information
We collect personal information such as your name, address, email address, and phone number when you schedule an appointment or contact us. We also collect health-related information, including your medical history, symptoms, and diagnosis, to provide you with the best possible care. We only collect the information that is necessary for us to provide our services to you.
2/ Use of Personal Information
We use your personal information to provide you with our services, including scheduling appointments, providing treatment, and billing. We may also use your information to send you information about our clinic, new services, or promotions. We will not share your personal information with third parties unless required by law.
3/ Security of Personal Information
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use secure servers, firewalls, and encryption technology to protect your personal information. We also limit access to your personal information to authorized personnel who need it to provide our services to you.
4/ Retention of Personal Information
We will retain your personal information for as long as necessary to provide our services to you. We may also retain your personal information for a reasonable period of time after the end of our relationship with you to comply with legal and regulatory requirements.
5/ Your Rights
You have the right to access, correct, and delete your personal information. You also have the right to object to the processing of your personal information, withdraw your consent, and lodge a complaint with the supervisory authority. If you wish to exercise any of these rights, please contact us using the contact information provided below.
New Town Therapy, 5 Dundonald Street, Edinburgh, Eh3 6rx.